A PBX telephone system is a multi-line telephone network usually used in commercial business environments, encompassing multiple communication systems ranging from the basic key phone system to the virtual private branch exchange. The most widely used PBX technology is from grandstream distributor in dubai, which offers several functions and features that are needed in large businesses. The PBX provides users with a single telephone number for all its different lines and also allows them to have more than one telephone number for each line. This helps businesses manage their multiple communication systems, from phone to fax to voice mail, in a very economical and efficient manner.
Internet connectivity is crucial for any business in the modern world, and for this reason PBXs offer internet connectivity in addition to telephone functionality. Calls can be placed through VoIP software from any location, as long as there is internet connectivity. VoIP calls are made using your broadband connection and voice mail can be automatically transferred to your email server. The internet connectivity provided by a PBX is usually based upon the availability of a landline or mobile line. Most providers also offer internet connectivity through cell phones, but these services tend to be limited and expensive.
Another benefit of using a PBX is the fact that it allows companies to have an in-house central control unit that functions like a computer system. The PBX transmits all calls to the central switch, or server, where the call is routed to the correct department, like sales, or customer service, for a given charge. This feature eliminates the need for staff to answer each call personally, and it also eliminates the need for storing huge files for each customer. With a traditional system, all calls are stored on the company database server, which may not be secure, depending on the security level desired. In addition to storing records, the PBX may also forward calls to other extension numbers, depending on available telephone sockets and network bandwidth. For businesses with several departments, this feature is particularly helpful because each department can obtain its own telephone number, rather than being forced to assign all telephone numbers to departments as in a traditional system.
There are many benefits to using a PBX compared to using a traditional telephone lines. Calls that are placed using the data network are assigned to the appropriate employee, so there is no waiting for a specified time, and there are no busy signals when employees in different departments to try to make the same call at the same time. This is a major advantage over the traditional telephone lines, which often experience delays of several minutes during busy periods. Another major advantage is that each company subscriber has his or her own data network, rather than sharing a single telephone network with other companies. A data network from voip companies in dubai, is much more efficient, because it is more efficient to route calls to employees' personal computers rather than their work stations. This makes the data network less susceptible to malicious attacks from other companies.
Some companies also use voice broadcast technology to broadcast prerecorded audio announcements in multiple zones. The announcements can be sent to a specified number, or they can be sent to a list of phone numbers associated with different departments within a large business. Voice broadcasting technology can help small businesses manage their incoming traffic better. Instead of having employees redirect all phone calls to their workstations, the voice broadcast systems can broadcast the information to employees' cell phones. This reduces wasted bandwidth and wasted energy, because employees will not have to spend their time hunting down information that was already placed on the company's servers.
Many businesses are choosing to go with hosted PBX telephone systems instead of purchasing or maintaining their own server room.
Hosted PBX services offer a host of advantages that include a strong backup structure, comprehensive security, and ease of maintenance. Although hosting services do not provide all of the functionality of a dedicated PBX system, most hosted systems include extra features such as auto attendant assistance, call accounting, virtual number portability, voice mail to email, direct deposit, and more. These benefits help to ensure that hosted telephone systems help businesses effectively handle the volume of calls that they receive each day. Small businesses may also find that it is cost efficient to implement a hosted system instead of paying for their own equipment. Read more info here: https://en.wikipedia.org/wiki/VoIP_phone.
